Privacy Policy

1. Who We Are

Wacky Walls Studio is the data controller for personal data collected through this website. If you have any questions about how we handle your data, please contact us at: studio@wackywalls.co.uk.

2. What Data We Collect

We may collect the following categories of personal data: contact information (your name, email address and any message you submit via our enquiry or acquisition forms); usage data (information about how you interact with our website, including pages visited, time spent and referring URLs); and technical data (your IP address, browser type, device type and operating system). We do not collect sensitive personal data through this website.

3. How We Use Your Data

We use your personal data to respond to enquiries and acquisition requests, to communicate with you about artworks and designations, to analyse website usage and improve our site, and to comply with our legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: legitimate interests (to respond to your enquiries and operate our website effectively); consent (where you have given us explicit consent, such as for analytics cookies); and legal obligation (where processing is necessary to comply with applicable law).

5. Cookies

Our website may use cookies and similar tracking technologies to improve your experience and analyse site traffic. You can control cookie preferences through your browser settings. Where we use non-essential cookies, we will request your consent before placing them.

6. Data Sharing

We do not sell, rent or trade your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and communicating with you. These providers are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your data where required by law or to protect our legal rights.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry and contact data is typically retained for up to three years unless a longer period is required for legal or contractual reasons.

8. Your Rights

Under UK GDPR, you have the following rights: right of access; right to rectification; right to erasure; right to restrict processing; right to data portability; right to object; and right to withdraw consent. To exercise any of these rights, please contact us at studio@wackywalls.co.uk. We will respond within one month of receiving your request.

9. International Transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as standard contractual clauses or adequacy decisions.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

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